Meet Our Pack
Gray Wolf Strategies
Together with Gray Wolf Strategies, your largest goals become attainable.
Gray Wolf Strategies was created with one singular goal in mind, to maximize the ROI of our clients by assisting them in three main verticals.
We believe that high-level business strategy, talent acquisition and customer acquisition are the cornerstones of every great business.
The founders are committed to training its Wolf Pack members in all the areas required for their business to thrive.
We believe with a strong strategy, careful planning, a sense of urgency, and an unwillingness to give up; you can lead your pack more effectively.
Meet the team
Shawn Henson
He’s steadfast in showing owners how to get out of a truck and stop turning the wrench.
Shawn Henson, Mr. 10-4 himself and co-founder of Your Home Services (later rebranded as Integrity Home Solutions), brings more than 20 years of experience in trades-related services.His expertise in sales, marketing, customer service, management, and operations is what allowed him to grow his home service company from $0 to $10 million in just four years.
Michael Raymer
For the last few years, Michael has dedicated nearly all his focus to helping service-related business owners grow their companies.
Michael Raymer is an Operations and Staffing leader with more than 12 years of experience. He specializes in assisting companies with building business efficiencies by using effective processes and procedures. In addition to this experience, he is also an expert in staffing structure, hiring, employee retention, and culture building.
Robin Peay
Robin is an experienced customer service professional with over 20 years of experience in the industry.
Robin Peay specializes in operations and CSR training in HVAC, plumbing, and electrical and is passionate about helping others grow into confident individuals in person or over the phone. Robin has helped multiple companies increase their booking rates from as low as 30% to over 90%.
Kirsten Weeks
Kirsten brings 15+ years of experience in call centers, operations, and Service Titan to the industry.
Kirsten Weeks grew up immersed in the HVAC industry, learning firsthand from her father. Her early experiences, both positive and challenging, ignited her passion to help others avoid the industry’s pitfalls. Kirsten has extensive experience in call center management, operations, and is a highly skilled Service Titan coach. She is dedicated to helping HVAC businesses streamline their processes, boost profitability, and provide exceptional customer experiences.
We believe in building a strategy that suits you.
Everyone will stumble along the way to an extraordinary business. Our companies succeeded because we learned from our many mistakes.
We know that the difference between success and failure is how you manage what you learn from the fails.
Together, we’re constantly improving and testing different business tactics and adopting what works, and being agile when something doesn’t.
Areas of Expertise
01. Coaching
02. Business Consulting
03. Staffing & Recruiting
04. Marketing
05. On-Site Training
06. On-Demand Training
Gray Wolf Strategies contracting business consulting program can help!
We’ll help you see the opportunities, and the distractions, on your way to becoming the next best local contractor in your field!
Already a client? Access The Wolf’s Den Now!
